![]() These issues may be caused by browser settings or third-party programs, including: Troubleshooting several common browser problems in Yahoo! products You should disable compatibility mode if it is enabled.Ģ.Test from another computer (this eliminates your computer as a cause of this issue). Yahoo! Mail may not work properly in older browsers.Ģ.Clear your browser's cache and cookies.ģ.Ensure JavaScript is enabled and updated.Ĥ.Sign in to Yahoo! Mail and see if the issue is resolved.ģ.Sign in to Yahoo! Mail and see if the issue is resolved.ġ.Temporarily disable antivirus, antispyware, and firewall products.Ģ.If you're using Internet Explorer, check your Internet Explorer Compatibility Mode settings. ![]() If you experienced problems in Internet Explorer, try accessing your Yahoo! Mail in Firefox or Chrome to see if the problem resolves itself.ġ.Ensure that you are using a supported browser. We encourage you to sign in to Yahoo! Mail after each set of steps to see if the issue is resolved.īefore proceeding: Test with a different supported browser. By making a few adjustments to your Internet browser and/or computer settings, you can resolve the most common problems in Yahoo! Mail, Contacts, Calendar, and Notepad.
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